Delete your Paldo account

Open Paldo, go to Settings, then Data & privacy, then Delete account, and confirm.

Email privacy@paldo.ph from the address you signed up with, with the subject "Delete my account". We confirm it is you, close the account, and reply within 15 working days.

To delete your data but keep your account, say so in the email instead.

Every way of reaching you is cut off straight away. Within 30 days we delete your receipt and payment images and your activity: check-ins, games, prizes, quests, saved drafts, places from location sharing, the profile of where you shop, and any report you filed. Your points balance and unclaimed prizes are forfeited.

Points records, for five years, for tax and audit. Confirmed claims, with your name removed, so the same receipt cannot be claimed again. A one-way fingerprint of a mobile number or email that was already paid a one-time reward, so it is not paid twice. That fingerprint cannot be turned back into your number or address.